How do Payments work on Koji?

Buying and selling, making withdrawals, requesting refunds & more

17 articles in this collection
Written by Jon Redick, Polina Ionina, and Kristine A

Accessing your transactions

How to open a list of your transaction history on Koji

Written by Jon Redick
Updated over a week ago

Why is money "pending" in my KojiPay Wallet?

Credit card transactions require a short wait before becoming "available"

Written by Jon Redick
Updated over a week ago

Why are my credit cards getting declined?

What to do if payments won't go through during Stripe checkout.

Written by Kristine A
Updated over a week ago

How does the Referral Program work?

You earn 2% on all Koji earnings made by your referrals

Written by Kristine A
Updated over a week ago

How to Create a Koji Crypto Wallet

Create a wallet that can be used for crypto payments inside Koji apps.

Written by Polina Ionina
Updated over a week ago

How to import your Koji crypto wallet into Metamask

Use your Koji crypto wallet in 3rd party applications

Written by Polina Ionina
Updated over a week ago

Withdrawing funds

How long does a withdrawal take?

What's happening while Stripe transfers money to your bank account

Written by Jon Redick
Updated over a week ago

How to set up Withdrawals

Configure Stripe, Bitcoin & PayPal to withdraw funds from your KojiPay Wallet

Written by Jon Redick
Updated over a week ago

How to Connect Stripe to your KojiPay Wallet

Set up withdrawals from your Koji wallet to a bank account using Stripe.

Written by Polina Ionina
Updated over a week ago

How to Set Up PayPal withdrawals

Configure PayPal to withdraw money from your KojiPay Wallet.

Written by Polina Ionina
Updated over a week ago

How to withdraw funds from KojiPay

Send money from your Koji account to your bank, Bitcoin wallet, or PayPal account

Written by Jon Redick
Updated over a week ago

Payment support

Making purchases

How to buy things from Koji apps and select a payment method

Written by Jon Redick
Updated over a week ago

How to access your purchase after a Guest Checkout on Koji

How to restore purchases made without an existing Koji account.

Written by Kristine A
Updated over a week ago

What currencies can be used on Koji?

All prices are displayed in US Dollars. All currencies are converted upon withdrawal.

Written by Jon Redick
Updated over a week ago

Requesting a refund

How to request a refund of a purchase you made on Koji

Written by Jon Redick
Updated over a week ago

How to Restore Your Purchase

How to access a purchase you no longer have access to.

Written by Polina Ionina
Updated over a week ago

I can't find or open my download

Tips and support for locating a download or opening a zip file

Written by Polina Ionina
Updated over a week ago