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Trying to log in creates a new account
Trying to log in creates a new account

What to do if you accidentally create another account

Polina Ionina avatar
Written by Polina Ionina
Updated over a week ago

When you sign up for Koji, you can choose your preferred login method.

Sometimes when users come back to Koji, they accidentally choose a different login method and create a duplicate account on accident.

⚠️ Contact the Koji team and we'll delete your duplicate account.

You may think you've logged in but your profile and templates are all gone. (Yikes!) Don't worry -- everything is fine and it's easy to get back to your original account.

How to get back to your original account

  1. Open your Dashboard

  2. Press Settings

  3. Select Log Out

  4. Sign back in using your original Signup Method

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